Anyone who’s ever had the pleasure of teacher training will have served up many a Praise Sandwich in their time. It goes a bit like this (do try to keep up if you can; it is tricky):
1. Say something nice.
2. Insert constructive criticisms.
3. Say something nice.
Having once had the pleasure of feedback from someone who omitted all three steps I can tell you there’s an art both to giving and receiving comments on a WIP. As the giver (unless you genuinely intend the giv-ee NEVER to write again) then, please, for the love of god – find something nice to say. It may be that you’ve seen a pile of vomit with more artistic merit, but comments such as ‘this line captured my attention’ and ‘what an interesting idea’ are noncommittal enough that you don’t look like an idiot whilst encouraging said ‘giv-ee’ to keep writing long enough to (just maybe) get a little bit better at it.
In my workshop I ask all participants to follow some simple rules when offering feedback:
1. ‘Show your working.’ (e.g. ‘This character wasn’t believable as a neurosurgeon, because on page 4 you described him as unusually clumsy’… as opposed to: ‘This sucked.’)
2. Adjust feedback according to which stage the draft is at. (A first stab? Stick to generalised comments on character, pace and structure. You might as well piss in the wind, at this stage, as tweak every sentence.)
3. Don’t be a Grammar Nazi. (By all means, mark up the draft, but few workshops can survive an hour-long diatribe on the semi-colon.)
4. Remember: it’s not your story. Be careful not to impose your own style and/or interests on another writer. (‘What I think’s missing here is an S&M scene…’)
5. If you possibly can, read it twice (the first time without comments). Apply this to your own self-editing, too.
And the rules for receiving feedback?
1. Shut up and take it!
2. That’s it. Just shut up and take it.
Have you ever seen Hilary Mantel on Amazon arguing against one of Wolf Hall‘s one-star reviews? I’m guessing that’s a no. On the rare occasions When Authors Fight Back (you can have that if you want, Channel 5) they only ever make themselves a laughing stock. (See here for some bad behaviour from the self-published author of The Greek Seaman.) Practise for your own one-star reviews (no, seriously, practise: everyone gets them) by bringing up the drawbridge. Fine, speak out if a factual error’s been made, but otherwise: stiffen that lip; turn the Biblical cheek; keep a dignified silence. The one thing you ought to be doing is this: taking notes. Hide the notes in a drawer for a week if you need to. The odds are you’ll find, when you tiptoe towards them again, that the shit-storm you thought you got caught in was (a) not as turd-filled as first it appeared, and (b) at least partially justified.
Here, let me just take a break to admit that you may have a fair few buffoons in your workshop. We’ve all known a reader who blunders through prose with the grace and finesse of a spec-less Mr Magoo… who wouldn’t know quality prose if it came rubber-stamped from the government’s Quality Prose Department (which, thank god, doesn’t exist). In a workshop (as on twitter) you’ll soon learn the voices worth listening to. Use your judgement. Buffoons can be safely ignored (in fact, should be). And, likewise, if someone has clearly cast only the vaguest of looks at your work (from a passing train window, say) then start pinching that salt. The two blokes, Jesse Armstrong and Sam Bain, who later wrote one of my favourite programmes, Peep Show, were both in my final-year writing class at Manchester Uni and all these years later I still have fond memories of Sam Bain’s two-word response at the foot of my story: Well done. Not as harsh, of course, as the two word-review of Spinal Tap’s Shark Sandwich, but still. Two words? Two fingers, more like.
Never mind. I came top of the class and that, of course, is the salient point here. (And, while on the subject: there wasn’t much evidence, back then, of Sam Bain’s scriptwriting genius, although Jesse Armstrong produced a spectacularly horrible story called Pig Rodeo that, with hindsight, had more than the whiff of a Peep Show blueprint about it…)
Most writers, of course, are at least 64% Jealous Bastard (rising to 86% if they’re currently on an MA). If you’re sharp-tongued yourself, I suggest you brace everything for the little-known phenomenon of The Revenge Drubbing, a feature of certain, power-hungry workshops. (I’ll see your ‘incomprehensible gibberish’, madam, and raise you a ‘slightly less fun than a coma’. Touché!)
Luckily, my own experiences with Mentor Extraordinaire Michelle Spring (as part of Arts Council England’s Escalator programme) have been as far removed from buffoonery, and drubbery, and two-word reviews, as humanly possible. That doesn’t mean I haven’t been force-fed a turd sandwich or two, but my lip is so stiff now it’s practically Botoxed. The news from the frontline was good today: all the bits I like best in my book are the bits she likes too.* So, onwards! (As my late, great, phonetic-namesake Lindsay Anderson was wont to say.
*Although apparently it’s got too many breasts in it…
3 thoughts on “The Praise Sandwich: On Giving and Receiving Feedback”
Pingback: Good article on feedback | lumbbank16
Great advice you have shared here. It’s hard to be critical with one’s work; especially when it comes to our own. We never want to hear the negatives but in all honesty, it’s the negatives which sharpen our sense of style and direction. Our craft is our craft and in order to truly master it, we have to be open to suggestions and critique.
Thanks, Gina. You’re so right: we all secretly hope to hear that we’ve written a work of genius… but honest criticism is always more useful…